Return Policy

1. Eligibility for Returns
We accept returns for defective, damaged, or incorrect items. Returns must be requested within 7 days of receiving the order.

2. Conditions for Returns

• Items must be unused, in original packaging, and in resellable condition.

• Returns for reasons other than defects or incorrect items (e.g., change of mind) will not be accepted.

• Customers are responsible for return shipping costs unless the return is due to our error.

3. Return Process

• Contact us at talent_compass@outlook.com with your order details and photos of the issue.

• Once your request is approved, we will provide return shipping instructions.

• After receiving and inspecting the item, we will process the refund within 3-5 business days.

4. Non-Returnable Items

• Custom or personalized orders

• Clearance or sale items

• Opened or used packaging materials

5. Refund Processing

• Refunds will be issued to the original payment method within 5-7 business days after approval.

• If a refund to the original payment method is not possible, store credit will be offered.

For any return-related inquiries, please contact our support team at talent_compass@outlook.com or 011-1270 8903.